FAQ

If you have a question that hasn’t been answered below, use our chat box to connect, or contact us.

wellbe family wellness welcomes everyone and anyone. We know families come in different shapes and sizes and we’ve got you covered - head to toe! No kiddo, no problem—you’re still family in our books and we can’t wait to welcome you to our space.

100%! We believe that starting your initial assessment with a comprehensive history and physical assessment will help get to the root of your challenge and help us create the most optimal treatment plan to get you on the right track—we also know that our hands-on approach on Day 1 will get you feeling better, faster!

Not sure what treatment is right for you? No problem-let us help! Send us a message or give us a call—we’re happy to help you figure out what might work best to get you back on track.

That’s a great question! Sorry the answer isn’t so crystal clear. Every body is different. Your wellbe therapist will be able to provide you with a more accurate timeline after your initial consultation. Rest assured, your therapist will work with you 1-on-1 to help create a plan that gets you feeling better faster.

Your appointment time is reserved just for you. We understand things happen... but a late cancellation or missed visit leaves a hole in the therapists' day that could have been filled by another patient who needs it.

As such, we require a minimum of 24 hours notice for any cancellations or changes to your appointment. Patients who provide less than 24 hours notice, or miss their appointment, will be charged a cancellation fee equal to 100% of the treatment or event cost. But let’s not get there yet?!

We know things happen, but a missed appointment will result in a charge equal to 100% of the treatment or event cost. Thank you so much for your understanding.

We accept debit and all major credit cards, including AMEX.

Not yet. But we’re working on it. For now, we will provide you with a detailed invoice with all the information needed for reimbursement.

Not at all. In fact, we love seeing your smiling, PAIN FREE faces. When we talk about keeping you healthy and happy—we actually mean it! Taking care of your health and your family’s health is our top priority and we can help keep you injury free!

Our team of licensed and registered practitioners will be covered under your extended health coverage plans with your private insurance provider. If you are unsure if the service will be covered under your extended health plan, please contact your insurance provider.

No, you don’t need a doctor’s note to be assessed and treated by our practitioners. You can book here anytime! Some insurance companies do require a physician’s referral—it’s always a good idea to check with your insurance company.

Not at this time. Sorry!

Yes—easy-peasy! Our patient experience team will provide you with a detailed invoice following your appointment for fast and easy reimbursements.

We’re always looking for passionate, talented practitioners to join our team. Visit our careers page for more information.


 

have a question?

If you have any further questions, please use our chat box, or contact us.